Avoylo

Avoylo Host Storage & Safety Standards

Version: 0.1 Last Updated: September 28, 2026 Effective Date: [TBD BEFORE PUBLICATION]

These Host Storage & Safety Standards define the minimum physical, operational, security, cleanliness, access, and safety conditions for a Host Location participating in the Avoylo network.

They are designed for Avoylo's initial prepacked, sealed-parcel local forward-stock model.

A Host stores customer-ready sealed Parcels, maintains custody and traceability, retrieves only the exact Parcel assigned by Avoylo, applies an authorized shipping label, stages the Parcel, records required evidence, and hands it to the authorized carrier or recipient.

These Standards should be read together with the Avoylo Operations Policy, Host Services Policy, Seller Services Policy, Prohibited & Restricted Items Policy, Seller Packing & Inbound Standards, Shipping & Carrier Policy, Claims & Incident Policy, Host Earnings & Payout Policy, Privacy Policy, and applicable Terms of Service.

Where applicable law, lease terms, homeowners' association rules, fire code, carrier rules, insurance requirements, or a more specific Avoylo requirement is stricter, the stricter requirement controls.

1. Core Host Storage Principle

A Host Location must be:

Avoylo does not require every Host Location to resemble a commercial warehouse.

Avoylo does require the Host to maintain a storage environment appropriate for the inventory the Host has accepted.

2. Host Location

A Host Location is the specific physical location Avoylo has approved or recorded for Host custody and fulfillment.

A Host must not move stored inventory to:

unless Avoylo expressly authorizes the move through the supported workflow.

3. Lawful Right to Use the Location

The Host must have a lawful right to use the Host Location for the permitted Avoylo activity.

The Host is responsible for understanding any restrictions that apply to the Host's use of the property, including where relevant:

Avoylo approval of a Host profile does not override a third party's lawful property rights or applicable law.

4. Exact Location Accuracy

The Host must keep the actual Host Location accurate in Avoylo.

The Host must not intentionally provide:

5. Moving the Host Location

A Host must not move Avoylo inventory to a new residence or storage location as part of an ordinary personal move without prior authorization.

If the Host plans to move:

  1. the Host should notify Avoylo through the applicable workflow;
  2. new Opportunities may be paused;
  3. existing inventory may need removal, transfer, or continued authorized custody;
  4. the new location may require separate review; and
  5. inventory history must remain traceable throughout the transition.

A change of personal address does not automatically transfer approval to the new location.

6. Dedicated Storage Area

The Host should maintain a reasonably defined storage area for Avoylo inventory.

The area may be:

The storage area does not need to be used exclusively for Avoylo where ordinary household use does not create a material risk.

The Host must still keep Avoylo inventory identifiable and protected.

7. Separation From Ordinary Household Items

Avoylo Parcels should not be mixed indiscriminately with:

in a way that creates a realistic risk of confusion, damage, or loss.

8. Seller Separation

A Host may store Parcels belonging to multiple Sellers.

The Host must maintain sufficient physical or system-supported separation so that inventory from different Sellers cannot reasonably be confused.

This may include:

The Host must not rely solely on memory where multiple similar Parcels are present.

9. Exact Parcel Identification

Every stored Parcel must remain traceable to its authoritative Avoylo Parcel identity.

The Host must not:

without an authorized Avoylo workflow.

10. No Ordinary Parcel Opening

The Host must not open a sealed Seller Parcel as part of normal storage or fulfillment.

The Host's normal role is not to inspect product contents.

Opening may occur only where:

Any authorized opening should be documented.

11. No Repacking

The initial Host service does not include ordinary:

A packaging problem should use the applicable discrepancy or incident workflow.

12. Cleanliness Standard

The Host must keep the storage area reasonably clean.

The area should be free from:

Ordinary household dust does not make a location automatically unsuitable, but persistent unsanitary conditions may.

13. Dry Storage

The ordinary Avoylo Host network is a dry-storage network.

The Host must reasonably protect Parcels from:

A damp basement or garage with recurring water intrusion may be unsuitable.

14. Water Exposure

Parcels should not be stored directly where ordinary water events are likely to reach them.

Where appropriate, the Host should use:

to reduce predictable water exposure.

Avoylo does not require a universal fixed number of inches of floor clearance for every location unless a specific service standard later establishes one.

15. Flood Risk

A Host who becomes aware of a material flood risk affecting stored inventory should take reasonable safe action and notify Avoylo.

The Host must not knowingly leave inventory in an actively flooding area where a safe and authorized protective action is available.

The Host must not put personal safety at risk to save inventory.

16. Temperature

The ordinary Host network is not a temperature-controlled warehouse service.

The Host must not accept inventory requiring:

unless Avoylo expressly enables that service.

17. Excessive Heat

The Host should avoid storing Parcels in locations subject to reasonably foreseeable extreme heat that could damage ordinary consumer goods.

Examples may include:

If a Host knows that a particular storage area becomes unsuitable seasonally, the Host must reduce capacity or use another approved area.

18. Freezing Conditions

The Host should not store ordinary inventory where freezing conditions are reasonably likely to damage it.

If a Host Location is susceptible to freezing temperatures, the Host is responsible for accepting only inventory suitable for those conditions unless Avoylo has approved the environment for the applicable goods.

19. Humidity

Avoylo does not require commercial humidity control for ordinary inventory.

The Host must, however, avoid storage conditions with persistent condensation, visible mold, or unusually high moisture that creates a material risk to Parcels.

20. Direct Sunlight

Parcels should not be left for long periods in direct sunlight where sunlight or heat could reasonably:

21. Pest Control

The Host must take reasonable measures to prevent material pest exposure.

The storage area should not show an uncontrolled infestation of:

If a material infestation develops, the Host should pause new intake and notify Avoylo where existing inventory may be affected.

22. Pest Treatment

The Host must use pest-control chemicals safely and in accordance with the product instructions and applicable law.

Avoylo inventory must not be sprayed, soaked, fumigated, or otherwise exposed to chemicals in a manner reasonably likely to contaminate or damage the Parcel unless a professional process specifically protects the inventory.

23. Smoke-Free Storage

Avoylo inventory should not be stored in an area regularly exposed to tobacco smoke, cannabis smoke, heavy vaping residue, or another persistent smoke source where odor or residue may affect the Parcel.

The Host must not smoke while directly handling Avoylo inventory.

24. Open Flame

The Host must not store Parcels immediately adjacent to:

25. Heaters and Heat-Producing Equipment

The Host should maintain reasonable separation between stored inventory and:

The Host must comply with applicable manufacturer and local safety requirements.

26. Electrical Safety

The Host should not place Avoylo inventory:

A Host must not modify electrical systems on Avoylo's behalf unless legally qualified and independently authorized to do so.

27. Fire Safety

The Host must maintain the Host Location in a manner consistent with ordinary residential or applicable property fire-safety requirements.

Avoylo may require reasonable evidence of basic fire-safety equipment where appropriate.

The Host must not:

28. Fire Extinguisher

Avoylo may require a suitable, accessible fire extinguisher as part of Host eligibility or a specific service tier.

The presence of an extinguisher does not authorize a Host to fight a dangerous fire.

In a serious fire, human evacuation and emergency response take priority over inventory.

29. Emergency Exits

Inventory must not materially obstruct:

30. Structural Safety

A Host must not knowingly place inventory on:

31. Shelf Load

The Host should follow manufacturer load ratings where shelving has a stated rating.

Heavy Parcels should generally be placed where they are less likely to:

32. Stacking

Parcels may be stacked where:

A visibly unstable tower of Parcels is not acceptable.

33. Height and Retrieval Safety

Inventory should be stored at heights that can be safely accessed with appropriate ordinary equipment.

The Host must not:

34. Heavy Parcel Placement

Heavier Parcels should ordinarily be stored lower rather than above head height where practical.

The Host should not accept weight or volume beyond the Host's physical ability and declared operating capacity.

35. Capacity

The Host must keep declared capacity materially accurate.

Capacity may include:

The Host should reduce availability before the location becomes overcrowded or unsafe.

36. No Overcapacity Storage

A Host must not continue accepting inventory when doing so would materially compromise:

A software-estimated available capacity does not override obvious physical conditions.

37. Walkways

Where the storage area requires people to move through it, the Host should preserve enough clear space to safely retrieve and handle inventory.

Parcels must not be placed where ordinary foot traffic is likely to:

38. Floor Storage

Floor storage may be acceptable for suitable Parcels where the environment is dry, clean, secure, and appropriate.

The Host should use shelving or reasonable elevation where direct floor contact creates a meaningful risk of:

39. Garage Storage

A garage may be eligible if it satisfies the applicable Host standards.

The Host must consider:

Inventory must not be placed where a vehicle is reasonably likely to strike or crush it.

40. Vehicle Storage Prohibited as Ordinary Storage

A vehicle is not an ordinary approved Host storage location.

The Host must not keep Avoylo inventory in:

as substitute long-term storage unless Avoylo expressly approves a separate operating model.

Short movement during an authorized handoff is different from storage.

41. Outdoor Storage

Ordinary Avoylo Parcels must not be stored outdoors as ongoing inventory.

A Parcel may be placed in an approved pickup zone for the limited authorized handoff period where conditions permit.

The Host must not treat a porch, yard, driveway, balcony, or open exterior area as ordinary long-term storage.

42. Pickup Zone

Where the Host supports carrier pickup, the Host may define an appropriate pickup zone.

The pickup zone should be:

43. Staging Duration

HANDOFF_READY does not mean a Parcel can remain indefinitely exposed in the pickup zone.

If pickup is missed or delayed, the Host should follow Avoylo's recovery instructions and return the Parcel to protected holding where appropriate.

44. Unattended Pickup

A Host may use unattended pickup only if:

Unattended pickup does not reduce the need for authoritative carrier acceptance.

45. Children

If children live at or visit the Host Location, the Host must prevent them from interfering with Avoylo inventory.

Avoylo Parcels must not be treated as:

The Host remains responsible for maintaining custody.

46. Pets

Pets must not have uncontrolled access to Avoylo Parcels where they could:

Pet presence alone does not automatically disqualify a Host Location if storage remains adequately protected.

47. Household Members

Household members do not automatically become authorized Avoylo operators merely because they live at the Host Location.

The Host is responsible for ensuring household members understand that Avoylo Parcels must not be:

48. Visitors

Visitors, contractors, cleaners, roommates, guests, and delivery workers should not have uncontrolled access to Avoylo inventory.

The Host must use reasonable physical and household controls to protect inventory from casual access.

49. No Casual Delegation

The Host must not delegate Avoylo fulfillment tasks to an unapproved friend, family member, neighbor, roommate, or other person merely for convenience.

Where Avoylo later supports additional authorized operators, they must use the applicable authorization process.

50. Keys and Access Devices

The Host should reasonably protect keys, access codes, gate credentials, and other devices that control access to the storage area.

The Host should not leave a key or access code publicly available where it materially compromises Avoylo inventory.

51. Smart Locks and Cameras

Avoylo may permit or recommend:

These are not universally mandatory unless Avoylo specifies them for a service tier or risk category.

52. CCTV Is Optional Unless Required

CCTV or video monitoring is optional under the ordinary initial Host model unless Avoylo expressly requires it for a specific Host, inventory category, value tier, or service.

A Host must not falsely represent that CCTV exists where it does not.

53. Camera Privacy

Where cameras are used, the Host is responsible for operating them lawfully.

Cameras should be directed toward legitimate security or storage areas rather than used to intrude unnecessarily into private spaces.

Avoylo may request relevant footage for an incident only where appropriate and permitted.

54. Security Evidence

A Host may be asked to provide reasonable evidence concerning security conditions, such as:

Providing evidence does not allow Avoylo to guarantee that theft or loss cannot occur.

55. Exact Address Privacy

A Host's exact address is private operational information.

It may be used where necessary for:

It is not ordinary public marketplace information.

56. Host Must Protect Seller and Customer Information

A Host may see limited Seller, shipment, or customer information necessary to complete an authorized task.

The Host must not:

57. No Social-Media Disclosure

A Host must not post:

on social media or other public channels without authorization.

58. No Personal Use

A Host must never use Seller inventory for personal purposes.

This includes:

59. No Sale or Disposal

The Host must not sell, donate, recycle, discard, destroy, or otherwise dispose of Seller inventory unless Avoylo provides an authorized disposition instruction and applicable law permits it.

Seller inactivity does not give the Host ownership of the inventory.

60. No Lien by Host Under Ordinary Workflow

A Host must not independently hold Seller inventory as leverage for direct payment from the Seller.

Any legal lien right that may exist under applicable law is separate from Avoylo's ordinary operating workflow and should not be exercised casually or outside the applicable legal process.

61. Unknown Parcel

An unknown or unapproved Parcel received at the Host Location must be separated from normal available inventory.

The Host should:

62. Suspicious or Prohibited Item

If the Host reasonably suspects a Parcel contains a prohibited, dangerous, leaking, recalled, or otherwise unsafe item, the Host should stop normal processing.

The Host must not open the Parcel merely to investigate.

The Parcel may be quarantined under Avoylo instructions.

63. Quarantine Area

A Host should be able to separate a problematic Parcel from normal available inventory where it is safe to do so.

A quarantine area should:

A Host must not move an acutely dangerous package in a way that increases personal risk.

64. Immediate Danger

If a Parcel presents an immediate danger such as:

the Host should prioritize human safety and contact the appropriate emergency service where necessary.

The Host should notify Avoylo when it is safe to do so.

Avoylo inventory recovery is secondary to human safety.

65. Leakage

If a Parcel is leaking:

The Host should not attempt a cleanup beyond the Host's training and safe capability.

66. Damaged Battery Indication

If a package shows signs consistent with a damaged battery, including:

the Host should stop ordinary handling and prioritize safety.

The Host must not puncture, compress, open, or intentionally discharge the battery.

67. Fire or Smoke Event

In a fire or serious smoke event:

  1. protect human life;
  2. evacuate where appropriate;
  3. contact emergency services where necessary;
  4. do not delay evacuation to scan Parcels;
  5. notify Avoylo after immediate danger is addressed; and
  6. preserve evidence only where safe.

68. Water Leak or Flood Event

If a plumbing leak, roof leak, flood, or other water event threatens inventory:

69. Power Outage

An ordinary power outage does not necessarily affect dry storage.

If a power outage causes a material security, flooding, temperature, access, or safety problem, the Host should report the resulting operational issue.

The initial dry-storage model does not rely on continuous refrigeration.

70. Natural Disaster

If wildfire, earthquake, hurricane, severe storm, flood, evacuation order, or another disaster affects the Host Location:

71. Evacuation

A Host required to evacuate should not take Avoylo inventory unless Avoylo has authorized movement or immediate safety circumstances reasonably require it.

If inventory is moved because leaving it in place would clearly create greater danger, the Host should preserve identity and report the movement as soon as reasonably possible.

72. Theft or Suspected Theft

If a Host suspects theft:

The event enters the applicable Incident and Claims process.

73. Break-In

After a material break-in or unauthorized entry, the Host should verify:

A Parcel should not be marked lost merely because the property was entered if the Parcel remains accounted for.

74. Inventory Reconciliation

Avoylo may require periodic or incident-driven inventory reconciliation.

The Host may be asked to:

The Host must not mark a Parcel present without actually verifying it where verification is required.

75. Missing Parcel

If a Parcel expected in storage cannot be found:

The Parcel enters the applicable incident/reconciliation process.

76. Misplaced Parcel

A misplaced Parcel that is later found should be restored to the correct traceable location.

The Host should report the issue where Avoylo requires it, especially if the misplacement affected:

77. Wrong Parcel Retrieval Prevention

The Host must complete the required Avoylo verification before outbound staging.

Visual similarity is not enough.

If two Parcels look identical, the Host must still use the authoritative Parcel identity.

78. No Substitution

If the assigned Parcel is unavailable, the Host must not choose "another identical one" unless Avoylo's system explicitly reallocates the order to that Parcel.

Every physical Parcel remains independently traceable.

79. Inventory Rotation

The ordinary Avoylo Host does not independently choose inventory rotation such as FIFO or FEFO unless Avoylo specifically instructs it.

The Host fulfills the exact Parcel allocated by Avoylo.

If a Seller needs expiration-aware allocation, Avoylo must support that through the applicable system.

80. Shelf Location Records

Avoylo may require a Host to record or update internal shelf/bin locations.

Where used, these records should be specific enough to support safe retrieval.

A Host should not create false shelf-location data merely to complete a task.

81. Reorganization of Storage

A Host may reorganize inventory within the approved Host Location where:

A routine shelf move inside the same Host Location is not a Host-to-Host transfer.

82. Renovation or Construction

A Host should pause new inventory acceptance if construction, renovation, fumigation, water repair, major painting, or another temporary condition makes the storage environment unsuitable.

Existing inventory may require:

83. Cleaning Around Inventory

The Host may clean the storage area.

The Host should avoid exposing Parcels to:

84. Vacation Mode

A Host who will be unable to fulfill new tasks or safely manage new inventory should activate the applicable vacation or unavailable status.

Vacation mode should prevent new matching where designed to do so.

Vacation mode does not erase:

85. Planned Absence

Before a planned absence, the Host should consider:

The Host should not leave an active operational queue unmanaged without using the applicable availability controls.

86. Unexpected Incapacity

If illness, injury, family emergency, or another unexpected event prevents the Host from operating, the Host or an authorized representative should notify Avoylo where possible.

Avoylo may pause new tasks and arrange transfer or recovery.

An unapproved household member does not automatically become the Host.

87. Processing Windows

The Host should maintain processing days and windows that reflect actual availability.

The Host must not claim continuous availability merely to receive more Opportunities if the Host cannot reasonably perform the required tasks.

88. Maximum Outbound Capacity

The Host must keep the declared maximum outbound capacity materially accurate.

If order volume exceeds safe processing ability, the Host should report the limitation rather than rush tasks, skip verification, or create unsafe staging.

89. Night Operations

Avoylo does not require a Host to perform ordinary fulfillment at unsafe hours unless the Host has expressly accepted an applicable service expectation.

The Host should not compromise personal safety to meet an ordinary non-emergency task.

90. Personal Safety During Carrier Handoff

A Host should not confront, chase, restrain, or physically fight a carrier, stranger, suspected thief, customer, or other person over a Parcel.

If a handoff or security situation becomes threatening, the Host should prioritize personal safety and use the applicable incident or emergency process.

91. No Customer Entry Into Private Living Space

The ordinary Avoylo service does not require an end customer to enter the Host's private living space.

Hosts must not invite end customers into the residence for ordinary fulfillment.

92. Carrier Access

Carrier access should be limited to what is reasonably necessary for authorized pickup or delivery.

A carrier does not need unrestricted access to all stored inventory merely because the carrier is collecting one Shipment.

93. Seller Access

A Seller does not receive ordinary unrestricted physical access to a Host Location.

If an authorized Seller pickup, inspection, or transfer is later supported, it must use the applicable controlled workflow.

94. Law Enforcement and Legal Process

If law enforcement or another lawful authority requests access to inventory, the Host should comply with lawful requirements and notify Avoylo where legally permitted and reasonably possible.

The Host must not obstruct lawful emergency action.

95. Host Inspection and Verification

Avoylo may require reasonable Host Location verification before or during participation.

Verification may include:

A verification is not a guarantee that the location will remain compliant afterward.

96. Ongoing Compliance

Host eligibility is continuous.

A Host Location that was suitable when approved may later become unsuitable because of:

The Host must report a material condition that affects safe custody or fulfillment.

97. Corrective Action

Where a Host Location falls below a required standard, Avoylo may require:

Corrective action should be proportionate to the condition and applicable agreements.

98. Immediate Suspension Conditions

Avoylo may immediately stop new matching or fulfillment where credible evidence indicates an urgent condition such as:

Suspension does not itself determine financial liability.

99. Host Reports

A Host should report material issues including:

100. Evidence During an Incident

Where safe and appropriate, Avoylo may ask for:

The Host must not put personal safety at risk merely to capture evidence.

101. Incident Evidence Privacy

Incident evidence may contain private information.

The Host must not post incident images or security footage publicly.

Avoylo should restrict access according to the Claims & Incident Policy and Privacy Policy.

102. No Automatic Fault From Custody

The fact that a Parcel was physically at a Host Location does not automatically determine fault for every loss, damage, carrier event, or Seller discrepancy.

Avoylo may examine:

103. No Automatic Insurance Promise

Compliance with these Standards does not itself mean the Host, Seller, Parcel, or Host Location is insured.

Insurance, protection, carrier liability, and claims remedies are separate.

Avoylo must not describe inventory as insured unless applicable coverage actually exists and the terms are documented.

104. Host Personal Insurance

Avoylo does not assume that a Host's homeowners, renters, business, or other personal insurance covers Avoylo inventory.

The Host is responsible for understanding the Host's own insurance and property arrangements.

Any Avoylo-provided or network insurance program must be separately documented if implemented.

105. Equipment

The Host may use compatible ordinary equipment needed for safe operation, such as:

Equipment eligibility, subsidies, or rewards are governed by the Equipment & Rewards Policy.

106. Label Printer

Where the Host uses a thermal or other shipping-label printer, the Host is responsible for reasonable safe placement and operation.

The printer must not be positioned where it:

107. Consumables

The Host should maintain reasonable ordinary consumables required by the enabled workflow.

Avoylo may define which consumables are:

A Host must not invent a Seller charge for supplies outside the applicable billing rules.

108. Host Storage Checklist

A Host should be able to answer yes to all applicable items before accepting a new Placement:

If a material item becomes false, the Host should correct it or pause new activity.

109. Policy Versioning

Avoylo may update these Standards prospectively as operational experience, product scope, carrier requirements, insurance requirements, safety practices, or law changes.

A later version does not silently rewrite historical custody or Incident records.

Where a material change affects an existing Host's duties, Avoylo should provide appropriate notice or require renewed acceptance where applicable.

110. Related Policies and Contact

These Host Storage & Safety Standards should be read together with:

Host Operations Support: [TBD] Safety / Incident Contact: [TBD] Security Contact: [TBD] Legal Contact: [TBD] Company Legal Name: [TBD] Business Address: [TBD]